NHTSA Complaint #11483932 — 2018 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11483932
Vehicle	2018 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	September 11, 2022
Date Filed	September 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

On multiple occasions, my touchscreen pops up asking if I want to update the clock settings. There is actually nothing wrong with my clock. This message continues to repopulate regardless if I hit yes or no. This message deactivates everything else on the touchscreen (radio, navigation, etc) and causes a major distraction while driving. This has happened multiple times over the last month and the only way it ends is when I turn the engine off.

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