NHTSA Complaint #11483822 — 2021 VOLKSWAGEN ID.4

Battery popping sounds As I charge my vehicle, or drive the vehicle, the battery makes one sporadic loud "Pop" sound that is felt and heard from anywhere you are sitting in the vehicle. I was told this was "normal" and to be "expected" because the battery is "expanding". However, when talking to other ID4 owners, they do not experience this same sound. Since I have had this vehicle, the dealership has noted they cant reproduce this sound because in the 15 min they wait to charge the vehicle, they don't hear it. Unfortunately, this is sporadic during the charging time and also during the driving time. There are no warning signs, messages, or warnings from the dealership that this could occur. FOrtunately, I was charging next to a man who works in the Oxnard VW testing facility and he reported that this battery issue was known to occur in some vehicles and that there was a "fix" for it. I have had my vehicle in and out of the dealership for over a month and a half in total, and they yet to fix it. Now they are waiting to replace two bolts that apparently have loosened and were too "short".