NHTSA Complaint #11483767 — 2017 RAM 1500

The electronic power steering completely failed. After we had been driving and it had been raining we were going about 55 mph down the state highway when the electronic power steering completely failed and we lost control of the steering. The dashboard warning light came on and on the notification screen stated to “service power steering“. Even though it shows absolutely no recalls just a simple search online shows that we are not the only ones with a 2017 ram 1500 with electronic power steering with the same issue. I have called around to many auto parts stores and even dealers and nobody has the part in stock. And of course our vehicle having been outside of the five years and mileage it is not under warranty. The steering is 100% locked up and will not move whatsoever. It has been inspected by a authorized ram service mechanic who has verify that it has seized up and needs replaced.