NHTSA Complaint #11483733 — 2005 DODGE VIPER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11483733
Vehicle 2005 DODGE VIPER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I received this recall notice. I live in the San Diego area and have been unable to get this recall satisfactorily completed due to all (3) Dodge dealership service managers refusing to complete the work telling me, "Dash parts/components can and will be broken during the (ORC) recall/repair process, due to the year of the vehicle (2005), no factory OEM replacement parts exist." Also, service managers state "Third party service/repair shops they recommend are available but they cannot guarantee the work." Generally speaking, it appears the local dodge dealerships do not want to be involved in this NHTSA required recall and have given no satisfactory reason nor opportunity for the consumer to safely and correctly repair their vehicles NHTSA has ordered repaired. The dealers simply say we'll try but there will be damage to your vehicle and parts are not available to fix it!! Not acceptable. I am asking for your assistance. [XXX] Reference: Dec 12,2019 Manufacturer Recall NumberVE4 NHTSA Recall Number19V-885 Recall Status/Recall Incomplete Summary Some 2005-2006 MY Dodge Viper vehicles are equipped with an Occupant Restraint Control (ORC) module that may inadvertently deploy the airbags and/or seat belt pretensioners INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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