NHTSA Complaint #11483652 — 2007 FORD ESCAPE

The contact owns a 2007 Ford Escape. The contact stated that while driving at various speeds a clunking noise was present coming from the rear passenger’s side of the vehicle. The vehicle was taken to the local mechanic who discovered that the rear passenger’s side wheel well was severely rusted causing the rear passenger’s side shock absorber to puncture the wheel well of the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 109,000.