NHTSA Complaint #11483414 — 2016 NISSAN MAXIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11483414
Vehicle 2016 NISSAN MAXIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

What component or system failed or malfunctioned etc. -The Nissan CVT transmission that is used in all Nissan models and has a known history of premature failure. My 2016 Maxima has 48,000 miles and a completely failed transmission. Yes it is available for inspection. How was your safety or the safety of others put at risk? -My two kids were in the car with all three times the accelerator stopped working while in motion due to the CVT transmission. All happened in Chicago city traffic. Luckily I was able to coast into a safe position each time but I was lucky not to get stuck in the middle of intersection. -Incident order was the same each time. Accelerator would stop working while in the drive gear. After a minute in park the car would seemingly work again, only for the accelerator to fail again shortly thereafter. Then eventually the electrical system shorted due to the transmission and the car was completely locked up, to the point of not being able to shift into neutral or move the steering wheel. Has the problem been reproduced or confirmed by a dealer or independent service center? -The problem has been confirmed via Nissan's settlement of lawsuits relate to the CVT transmission, yet they continue to put them in all new models. My car was inspected by an independent transmission shop and they confirmed the engine computer is producing the "kill code" meaning the transmission is failing. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -I took it to a Nissan dealership for service (Berman Nissan in Chicago) and described exactly the same problems I later found via research about the CVT transmissions. Their service techs said I needed to replace the alternator, which made zero sense so I declined. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No warning lamps, only infrequent acceleration problems in the months prior

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