NHTSA Complaint #11483409 — 2019 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11483409
Vehicle 2019 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Vehicle goes into near stall instrument panel goes as if you were starting the vehicle gauges go up down then back gas gauge said no gas on full tank , brakes felt as if was gone abs system not responding , engine rough , road had minor to moderate pot holes "Rawsonville Road" when stopped vehicle while running gave msg put in park to shift . , vehicle was in drive once put in park it would not come out of park or realize it was in park . the issue i have been able to determine so far is on the vehicle fuse panel under hood it is connected to the main service disconnect for the entire wire harness "pin connectors male and female over 30 pins , it is held by 2 locking handles all with plastic tabs for the latching , this is failing under driving conditions and coming loose enough to separate contact from 1 or more pins normally on the drivers side . to fix the issues I had to disconnect the service disconnect and reconnect it while securely fastening the handles verified correct and happened again on testing down a dirt road service appointment is thursday -9-7-2022 at mark chevrolet in wayne michigan , i contacted gm and they said it had to be fully tested through a dealer i informed gm this is a major issue and not something i will be paying for it is likely a recallable issue i have seen alot of issues with malibu 2019-2022 having similar issues and are likely caused by the same issue if using this same service disconnect and fuse box likely nullifying the TSA's used for shift to park etc as others have stated and documented those issues repeat . the vehicles modules lose communication with the vehicle via intermittent service disconnect on the wiring harness . "network errors " support this via obd code reader as well as the powertrain hard fault code and the various pending fault codes prior to having to physically disconnect and reconnect the service disconnect fully to restore vehicle function and bring to safe location instead of on side of busy road

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