NHTSA Complaint #11483231 — 2009 FORD EDGE

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP issue reported to NHTSA

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Complaint Details

ODI Number 11483231
Vehicle 2009 FORD EDGE
Component ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Date of Incident
Date Filed
Mileage 153,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2009 Ford Edge. The contact stated while driving at an undisclosed speed, the temperature gauge became elevated and there was steam coming from under the hood. Additionally, the contact stated that she was able to maneuver the vehicle off the road. The vehicle was towed to a local service station where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 153,000.

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