NHTSA Complaint #11483208 — 2017 HYUNDAI TUCSON

The rear passenger door on my 2017 Hyundai Tuscon will not open from either inside or outside of the vehicle despite the door being confirmed as unlocked. This is a huge safety issue as my rear passenger, currently, my 6-year-old would effectively be trapped in the vehicle during an emergency. This also requires my son to climb up to the front seat to exit the vehicle at school as I am required to allow him to exit from the right side of the car for safety reasons. There were no warning indicators for this. The issue first appeared yesterday, 9/6/202, when I went to take my son to cub scouts and could not open the vehicle door to let him in the car. I am making an appointment with Hyundai but a basic Google search shows this is a widespread issue with Hyundai vehicles in this year range and given the grave concern for safety I do not understand why this is not a recall.