NHTSA Complaint #11483053 — 2008 JEEP COMMANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11483053
Vehicle 2008 JEEP COMMANDER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

The sunroof on my 2008 Jeep Commander leaks profusely, even in mundane conditions like a rain sprinkle or carwash. Throughout the year, whenever there is a rain downpour, water leaks through the sunroof and side posts to the point that water is sloshing and splashing around as I drive, and splashes up on me when I stop. Through online research, I've learned that Chrysler refuses to address and correct the faulty drainage tubes causing the leaky sunroofs, nor does Chrysler honor warranty claims for these sunroofs despite issuing at least 7 Technical Service Bulletins about its vehicles’ faulty drainage tubes and leaking sunroofs between 1999 and 2010, the class action lawsuit says. I am now having to spend hundreds, if not thousands, to have the sunroof and side post drainage channels repaired. Thousands of other Jeep owners have had this same issue. I implore you to please hold Jeep/Chrysler accountable, and force them to rectify this faulty, defective, and poorly manufactured product that they call a "sunroof", which is actually just an open portal for water to soak us both literally and monetarily. Because of recent hail storms locally, no repair shop is even able to look at my Jeep's sunroof until November. So that means I'll have to continue arriving to work and other destinations soaking wet. Looking forward to your response and action on this matter. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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