NHTSA Complaint #11482994 — 2020 FOREST RIVER ROCKWOOD

The contact owns a 2020 Forest River Rockwood. The contact stated that while driving 45 MPH, an abnormal snapping sound was coming from the RV, followed by a dragging sound. Upon inspection of the RV, the contact discovered that the battery had fallen out of the vehicle due to faulty metal straps. The contact was able to temporarily fix to the RV until reaching his destination. The contact was able to replace the battery and the straps to prevent the failure from returning. The contact linked the failure to a manufacturing defect. The manufacturer was notified of the failure but offered to assistance. The vehicle was not repaired. The failure mileage was 2,500.