NHTSA Complaint #11482973 — 2021 SUBARU FORESTER

The contact owns a 2021 Subaru Forester. The contact stated while driving 70 MPH, she heard an abnormal noise and saw a crack on the upper driver’s side windshield. The contact was able to continue driving. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be replaced. The dealer referred the contact to an auto shop to have the repair completed. The windshield was replaced however, the failure recurred. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,000. The VIN was not available.