NHTSA Complaint #11482850 — 2016 SUBARU LEGACY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11482850
Vehicle	2016 SUBARU LEGACY
Component	ELECTRICAL SYSTEM
Date of Incident	August 22, 2022
Date Filed	September 4, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I bought the car used in 07/2020. Took the vehicle to get it checked at a Subaru Dealership Service center. When I returned to pick up my car, it would not start. The shop checked told me the battery was dead and would need to be replaced. I complained that it was functioning fine when I put it in and their reports did not state any issues with the battery. After much complaining they offered a free oil change but I had to pay for the battery. Now, only 26 months into the new battery, it is showing corrosion build up on the battery. Powder and acid. A non Subaru shop just serviced the car and the safety check revealed that the battery was in "Fair" condition with reduced CCA.

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