NHTSA Complaint #11482793 — 2013 HYUNDAI GENESIS COUPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11482793 |
| Vehicle | 2013 HYUNDAI GENESIS COUPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
My engine failed as I was coming off a highway off ramp. When it failed I briefly lost all control because the belt stopped and I had no power to steer nor. Able to shift from 5th to 6th gear. Since I was just coming off the ramp I was able to pull over safely since there was light traffic at the time. If there was any more traffic when this happened it would have caused me to not be able to control my vehicle and possibly cause a extreme accident. Once pulled over I was barely able to drive up to the exit to fully get off the highway to avoid getting hit. Once parked out of traffic, I called my insurance company to get my car towed. The engine had a extremely loud knock on the bottom half of the engine as well as noise from the top end. The issue that caused this was confirmed by an Independent service center was caused related to the TSB's Hyundai put out themselves. This exact engine has been recalled for many other model vehicles, but the Genesis Coupe was never included. When talking to Hyundai service centers they want me to pay to tow my car in, pay to have it inspected all for them to diagnose the issue & cause. Then to tell me once done this engine still is not covered in any recall. My insurance is still processing my claim for my roadside service at this time. There was absolutely no warning at all, nor any symptom of any kind. Vehicle had been serviced by Hyundai and the one time at an Independent service center, while new tires was being put on, had an oil change with using Hyundai recommended oil & Hyundai filter. The only warning was at that time it failed the lights came on my dash. The cause for this simplified to lower engine failure.
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