NHTSA Complaint #11482654 — 2014 GMC TERRAIN

The contact owns a 2014 GMC Terrain. The contact stated that the oil gauge failed to display when the oil level was low. The contact heard a rattling noise coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact stated that oil had to be added between 800 - 1,000 miles. The contact took the vehicle to a certified mechanic who replaced the PCV valve however, the failure persisted. The vehicle then displayed a timing chain code. The contact took the vehicle to two different dealers who diagnosed the vehicle and determined that the piston rings had failed. The contact was informed that the timing chain, pistons, and pistons rings needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 68,500.