NHTSA Complaint #11482490 — 2020 LEXUS ES350
ELECTRICAL SYSTEM issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11482490 |
| Vehicle | 2020 LEXUS ES350 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
On Friday, June 03, 2022 as I was leaving the dealership in the 2020 Lexus ES 350 loaner vehicle, I put the car in reverse to back away from the wall, and then put the car from reverse into drive that resulted in it lurching forward momentarily. I did not hear the engine revving, probably because I wasn’t paying attention, but my partner who was seated next to me in the driver’s seat said he heard it. He suspected that the dealership loaned us the vehicle that had a similar issue that caused it to move forward. When I saw the definition of sudden unintended acceleration, I felt that it could be that. I didn’t think it was me. I drove the Lexus home, which was across the street from the dealership and no one drove it during the next few days. On Tuesday, June 07, 2022, we were scheduled for a medical appointment 80 miles away. My partner cancelled it but I decided to take the Lexus out to the store and there was no incident so the appointment was rescheduled for June 09. On Thursday, June 09, 2022 at about 11:30AM PDT, I brought the 2020 Lexus ES 350 loaner vehicle to a stop using the brake pedal. The car was about 12 feet from a landscaped island that separated two parking areas. I was looking to find a parking space that had tree shade. Without moving my foot off the brake, the engine began revving at the same time the Lexus sped forward on its own. I was fully cognizant of what I was doing and what was happening specifically because of what had occurred the Friday before. At the time that the vehicle moved forward, I was doing nothing but pressing my foot on the break. There was nothing obstructing the pedals on the floor as we had made sure of that during the preparation for the trip. The rate of speed that the vehicle was going when it jumped the curb of a landscaped island no more that 3 or 4 feet in diameter is something I would have never normally been able to achieve. The heavy metal pole on the other side bent when it hit. The front wheel
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