NHTSA Complaint #11482425 — 2020 ACURA MDX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11482425
Vehicle	2020 ACURA MDX
Component	ELECTRICAL SYSTEM
Date of Incident	August 18, 2022
Date Filed	September 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Car will not restart from the Auto Idle Stop when at a stop light. The dash goes blank then flashes everything and it takes a minute or so to restart. It has happened 3-4 times in the last 6 months. Once on a 55 mph highway. Very dangerous safety issue. I have take it to the Acura dealership service department and they say diagnostics does not show why. However, They said it has happened to their TXL model and a software update was the solution and they are hopeful they will get on update soon. Service associate did say others have been calling in about the same issue. But do not know if Acura is working on a fix. I did report the incidents to the national Acura customer service department and have a case number.

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