NHTSA Complaint #11482325 — 2016 LEXUS RX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11482325
Vehicle	2016 LEXUS RX
Component	STRUCTURE:BODY
Date of Incident	August 29, 2022
Date Filed	August 31, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Water may leak from heavy rain, from the sunroof region into a part of the roof, leading to water leaking from the interior microphone above the driver seat. Seems to be a common issue amongst 2016-2017 RX350’s but no recalls. This is a safety issue given that the microphone is where the water leaks to, compromising other electrical systems. In addition, water builds and wets the headliner causing mold/mildew smell, possibly leading to future mold build up which is harmful to health. Lexus in Houston inspected and stated a new sunroof is needed, which is costly, although this is a manufacturer flaw.

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