NHTSA Complaint #11482270 — 2011 CHEVROLET EQUINOX

The contact owns a 2011 Chevrolet Equinox. The contact stated was driving at approximately 35 MPH when another vehicle cut in front of the contact's vehicle and the contact crashed into the passenger's front side door. The contact stated that she was unable to depress the brakes and her vehicle began to climb the side of the other person's vehicle. The contact stated that the driver and passenger air bags and side air bags did not deploy. The contact stated that the vehicle disengaged from the other contact's vehicle and rolled off the roadway onto a grassy shoulder and stopped. The contact had lacerations and bruises on her neck, and neck vertebrae injuries. Also, she had bruises on both arms and wrists and lower back pain. The contact did not know what injuries the other driver suffered. The contact was taken to the ER by ambulance. The contact's vehicle was towed to her residence where the other driver's insurance adjuster inspected the contact's vehicle and declared it a total loss. The vehicle had not been repaired, however, the contact purchased the vehicle back from the other person's insurance provider. The manufacturer had been informed of the failure and had assigned an investigator to check the air bags. The failure mileage was approximately 89,000.