NHTSA Complaint #11482033 — 2022 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11482033
Vehicle 2022 TESLA MODEL Y
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

RE: Problems with cruise control and random braking I purchased the above model Y performance in June 2022 and we just took our first road trip the last two weeks of August 2022. We started in Sacrament, California and drove to Twin Falls, Idaho, Salt Lake City and return to Sacramento, CA. I started using the auto pilot steering and cruise control on the freeway (HWY 80 eastbound). At freeway speeds the car would suddenly and randomly apply the brakes, sometimes a very hard brake, which was scary and unsafe. I expected this normal feature to work properly on this road trip. As I traveled from Reno, Nevada to Twin Falls, Idaho, this random braking happened over 50 times. I tried several work arounds by disabling the auto steer, the emergency braking and all the automatic options, however, this random braking issue continued. There was no pattern and often it would occur with no other traffic on the road and perfectly clear road conditions. These so called safety features became a safety hazzard. I turned off the cruise control for long stretches because the random braking caused driver stress and fatigue. When I got tired of pressing the accelerator pedal, I would engage the cruise control and my manual work around was to have my foot hover over the accelerator pedal to override the braking manually. This was stressful since I never know when the hard braking would occur. This problem makes the car unsafe and very difficult to drive on a road trip over freeways. It also significantly impairs the value of this very expensive car since a standard feature (cruise control) does not function properly. It is scary to drive with random sudden hard braking. I bought this car for my wife and now she won’t drive it on a freeway due to this serious malfunction. I would like a response as to how you will remedy this problem

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