NHTSA Complaint #11481916 — 2013 FORD FLEX STEERING

Complaint Details

ODI Number	11481916
Vehicle	2013 FORD FLEX
Component	STEERING
Date of Incident	July 1, 2022
Date Filed	August 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

Power steering completely went out as we were driving jerking the wheel out of our hands , and almost causing an accident. An indicator on the dashboard says “power steering assist failure” . Shortly after that the traction control light/abs light came on as well. There were no warnings lamps, messages, or symptoms before this occurred and the power steering has been out ever since. This seems to be a Ford Flex recall problem and somehow ford doesnt want to cover the cost to repair/fix it because my VIN is not included in the recall.

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