NHTSA Complaint #11481478 — 2015 TESLA MODEL S

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11481478
Vehicle	2015 TESLA MODEL S
Component	VEHICLE SPEED CONTROL
Date of Incident	July 10, 2022
Date Filed	August 26, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Instrument cluster not powering on or crashes/glitches while operating the vehicle. This makes the vehicle unsafe to drive while auto pilot is engaged because the auto pilot system stops operating which could lead to a serious accident. The vehicle speedometer and all other instrument cluster warning systems are unavailable because the screen is off/not working. Tesla has performed a remote diagnostic and claims no issues are identified. They then proceed to upsell me the new infotainment system that will rectify this problem for $3,000 dollars.

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