NHTSA Complaint #11481320 — 2014 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11481320
Vehicle 2014 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

Took my vehicle to a dealership for TCM work they could not see anything wrong with it even though I had the check engine light on for it and read the code and it said it was the TCM. took it to the dealership again they said they replaced it but my vehicle is still having the same exact issue intermittently as always. I have been stranded once as it failed JUST after they said they “fixed my car. I didn’t even make it home at least the dealership towed my vehicle again saw nothing wrong with it then said there was a wire that was cut. (That was not there before at this point they were doing things and just wanted money) in the long run they said they fixed everything but my car is still having the stalling of tcm modual part failing and going to neutral. I’ve had almost MULTIPLE car accidents with the TCM going out at stop and go lights, and stop signs. ford NEEDS to fix this issue in all vehicles before someone gets hurt or worse.

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