NHTSA Complaint #11481289 — 2014 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11481289
Vehicle 2014 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

The oil in my car is disappearing biweekly. I have to fill my car up with oil almost every two week or it will make a horrible grinding noise in the engine. The oil isn’t leaking any where and I don’t think it’s burning because I don’t smell it when the car is running. I took it to my dealership where I get my oil changed they said they don’t know what the problem is and if I wanted it to be checked they were gonna charge me $700+ just to look and see why it’s disappearing. They then proceeded to tell me to let all of the oil drain and run the car until it dies and then put oil in it before it gets towed. This is a huge safety hazard because I have done some research and people who unknowingly had the same problem, had their engine catch on fire or their car would seize on them. I travel a lot and that would be a major hazard for people around me if my car were to catch fire or seize on the highway. There are no warning labels that will pop up to notify me my oil is low the grinding noise I hear in my engine is the only thing that lets me know I need to fill my car back up with oil. The oil disappearing started in October 2021 I have gone to two different mechanics and they told me they don’t know what is wrong unless they take apart the whole engine. I feel with as many people as I have read online about having the same issue there should be a way to know what is wrong without having to take apart the whole engine. I would opt to get a new car, but I am a college student and am currently paying on student loans so a new car is not an option right now for me.

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