NHTSA Complaint #11481169 — 2015 KIA SOUL

The contact owns a 2015 Kia Soul. The contact stated while driving approximately 10 MPH and making a right turn, the front passenger’s side wheel suddenly malfunctioned rendering the vehicle undrivable. The vehicle was towed to an independent mechanic who diagnosed that the front passenger’s side lower control arm had fractured due to faulty ball joint. The control arm was replaced but the vehicle started to experience vibration and shaking. The manufacturer and local dealer were not notified of the failure. The contact also indicated that the vehicle had experienced engine oil consumption issues. The cause of the failure was not determined. The failure mileage was 150,000.