NHTSA Complaint #11480635 — 2017 CHEVROLET VOLT
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11480635 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Late 2021 I noticed a strange noise and a slight stutter in my breaks that would only happen at the end of the breaking motion just before the car would completely stop. The sound and stutter, felt as though a clutch was trying to engaged. I scheduled a service appointment in January to have my tire replaced and car checked. The stabilitrack light came on while I was on vacation and also asked the dealership to check the stabilitrack. The dealership replaced my tires and inspected my car, but found nothing wrong with it. The tested the car and it appeared to be working just fine. I drove around another couple months with no incident. And then the notice and stutter came back, however it was intermittent. The stutter and noise slowly got worse and worse, but stilled continued to be an intermittent issue. On August 1st, while driving to work, my breaks completely failed and I almost got into an accident. I was pulling away from a red that just turned green. There was a red light ahead, I barely got up to 30-35mph before I started cruising towards the light. Started to press down on the breaks to stop and the pedal went straight to the floorboard with resistance and the breaks did not engage. I pumped the breaks frantically several times, with no change and quickly swerved and made a last minute right turn to avoid traffic. I continued to pump the breaks until it eventually did engage. I took the car to the dealership to have it serviced and inspected again, and was told it was the master cylinder that had failed. After it got replaced it was about another 2 weeks before I started to experience a similar issue again.
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