NHTSA Complaint #11480550 — 2021 VOLKSWAGEN JETTA

I have noticed an issue with how easily the rear, passenger-side seatbelt is able to be clicked into the buckle. Initially when I got the car, passengers using that seatbelt did not seem to have any issue with easily clicking the seatbelt into the buckle. More recently, it seems my passengers using that seatbelt have a more difficult time clicking it into the buckle because the buckle seems to go down into the cushion when they put pressure on it. Passengers now have to hold the buckle in place while clicking it in. The only thing I can think of that could explain this change in how easily the seat belt can be clicked in could be that I put the seats down at one point using the pull lever in the trunk. I'm not sure this "ease of use" issue was the result of putting down the seats at one point but it's what comes to mind. This does not seem to affect the seat belt in terms of it being securely connected to the car, it only seems to affect how easily someone is able to click it into the buckle. People now seem to need to use two hands to click it in versus being able to do it with one hand.