NHTSA Complaint #11480249 — 2014 CADILLAC ATS

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11480249
Vehicle 2014 CADILLAC ATS
Component TIRES
Date of Incident
Date Filed
Mileage 170,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The contact owns a 2014 Cadillac ATS equipped with Bridgestone Tires, Tire Line: DriveGuard Plus, Tire Size: 225/40/R18, Dot Number: EJ17CMM0922. The contact stated that while attempting to change a flat tire on rear passenger’s side of the vehicle he noticed cracks on the tire. The contact inspected the other three tires and noticed the same cracks. The contact stated that all four tires where replaced. The dealer was contacted and a claim was filed. The manufacturer was contacted and referred the contact back to the retail store. The failure mileage for the vehicle was 170,000. The tire failure mileage was 2,500.

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