NHTSA Complaint #11480232 — 2016 FORD FUSION

I am writing to let you know of my current difficulties in fixing my Ford Fusion 2016 that had an issue with the door latch. As this problem prevented the door from closing, which raised a safety concern while driving. A recent recall from Ford under the recall number 20S15 (attached) was released on March 24, 2020, to fix this issue for Fiesta, Fusion, and MKZ. My car fits exactly the affected vehicle's description in the recall. Yet, the certified dealer and Ford decided not to include this in the recall, and I had to pay out of pocket (attached) as the current condition is not safe to drive the car without fixing the door latch. I believe my car should be included in this recall as it is affected by the same problem they described in their announcement.