NHTSA Complaint #11480217 — 2020 HONDA CR-V

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11480217
Vehicle	2020 HONDA CR-V
Component	EXTERIOR LIGHTING
Date of Incident	December 10, 2021
Date Filed	August 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

VEHICLE HEADLIGHTS -LOW BEAM OR HIGH BEAM ARE INADIQUATE AND DANGERIOUS. AN AUTOMOTIVE TECH CONFIRMED THE OEM HEADLIGHTS FAIL SAFE DRIVING AT NIGHT EVEN ON LIGHTED CITY STREETS. THE PLASTIC HEADLIGHT ASSMS DO NOT ALLOW LIGHT TO SAFELY SHOW THRU. EVEN AFTER NEW LED BULBS INSTALLED THE ASSEMBLYS DEFUSE LIGHTING. MY WIFE AND I NO LONGER CAN SAFELY DRIVE AT NIGHT WITH THIS VEHICLE. THIS SAFETY PROBLEM HAS BEEN REPORTED TO THE SELLING DEALER, TO NO AVAIL! MY SON HAS DRIVEN THIS VEHICLE AT NIGHT - AND WAS ALSO TERRIFIED. THE TECHNICIAN WHO INSTALLED "LED HEAD LIGHT BULBS" CONFIRMED THAT OUR 2020 HONDA CRV OUTER "REFLECTOR ASSEMBLYS ARE AT FAULT ! AND THIS IS A DANGEROUS VEHICLE TO DRIVE AT NIGHT.

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