NHTSA Complaint #11479798 — 2014 BMW 328D

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11479798
Vehicle 2014 BMW 328D
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

High pressure fuel pump failed while BMW dealership mechanic was test-driving car after replacing two tires/oil change/replacing fuel filter/performing fix for recall of egr cooler part; per the service manager at the dealership, metal particles were subsequently found in the quantity control valve, necessitating complete replacement of fuel system. There is a known recall for year, make and model of my car (2014 BMW 328d) for the fuel pump, but apparently my VIN number is not falling under the recall. This issue appears identical to the issue the recall was issued for other cars with this same year/make/model. I have not performed the repair as they are quoting about $17,000 for the fix. There were no warning lights, messages or symptoms of the problem prior to this issue. In addition, they indicated I needed a new o-ring part for the fuel filter they were replacing as it was the wrong part, but they said it had nothing to do with the fuel pump. (Service said the o-ring continued to hold and was working as normal, and they recommended putting the correct by part number o-ring in its place so the fuel filter would not have come unsecured from its fitting in the future. They said the issue with the vehicle did not come from the o-ring/fuel filter; it is by their determination based upon the metal shavings in the quantity control valve, caused because the high pressure pump came apart internally and contaminated your fueling system. They said this is due to age.) They indicated that had the pump failed while I was on the highway or traveling I and/or others could have been seriously injured or killed. No one else has inspected the car at this point and it remains at the dealership for now.

Related Complaints for the 2014 BMW 328D

Other FUEL/PROPULSION SYSTEM Complaints

#11717764 Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known def...
#11715249 The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...
#11676346 While operating a normal speed and tempature, the low pressure fuel retuen lone burst. Fuel sprayed throughout the en...
#11669023 I was driving to work when my engine started sputtering acting like it was about to turn off. I quickly pulled off to...
#11632349 Due to its diesel related scandals, BMW has agreed to extend its diesel emission related components' warranty to 10 y...

Recent Complaints for the 2014 BMW 328D

#11717764 ENGINE Vehicle experienced sudden engine failure while driving due to timing chain failure on N47 diesel engine, a known def...
#11717151 ENGINE I am reporting an emissions-related malfunction that occurred a very short time after BMW performed the EGR cooler re...
#11715249 ENGINE The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...
#11715249 POWER TRAIN The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the int...
#11710297 FUEL SYSTEM, DIESEL The contact owns a 2014 BMW 328D. The contact stated that while driving at various speeds, the vehicle entered LIMP M...
Check any vehicle history by VIN - Free vehicle history report