NHTSA Complaint #11479547 — 2017 KIA OPTIMA

The contact owns a 2017 Kia Optima. The contact stated that while driving at 65 MPH, the vehicle entered limp mode as several warning lights illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to the dealer and was informed that his vehicle was under NHTSA Campaign Number: 21V844000 (Engine), which they linked to his failure. Despite the recall repair, the failure occurred on two additional occasions. The vehicle was taken back to the dealer where an additional software update was performed; however, the failure continued. The manufacturer was notified about the failure and sent an investigator to inspect the vehicle. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 112,000.