NHTSA Complaint #11479396 — 2019 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11479396
Vehicle 2019 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

2019 Subaru Outback. On 8/9/22 I was Driving on interstate and a tiny crack appeared in mid to lower left corner of windshield. Called dealer immediately because it is my second windshield—the first one was covered in 2020 under warranty after It spontaneously cracked. On 8/9/22 I called my insurance while driving (hands free) and they made same day appointment but Safe Lite could not repair the windshield because by the time I got there the crack had expanded, making it a full replacement. There is no recall but already a lawsuit involving 2017-2019 models of Subaru Outback windshields. Trying to get Subaru to replace it again. There needs to be a recall! Windshields should not crack spontaneously or so easily. Thank you!

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