NHTSA Complaint #11479380 — 2017 NISSAN ALTIMA

I've been experiencing ongoing transmission problems with my car for over 2 years now. The most common problem is when I come to a complete stop, then step on the gas, the car hesitates for about 5 seconds and then takes off very quickly. This happens intermittently, usually after the car has been running for about 15 minutes (or more) although I have had it happen after running for shorter periods of time. If I turn the car off and back on, it does solve the problem temporarily. I can't even count how many times this has happened to me - probably more than 100. My biggest concern with this issue is when I'm at a multi-way stop sign with at least 1 other car at the intersection. It may be my turn to go and I'm trying to go, but other cars may perceive that I'm waiting to let them go. I've taken it to 2 different dealerships and they have not been able to replicate the problem, but most recently, I did send one of those dealerships a video showing the problem. My first report to a dealership was on 6/24/2020 and I've reported it several times since, but they have not done anything to fix it since they were not able to replicate the problem themselves. I sent a video on 7/17/2022 but have yet to hear a response from Nissan. Another issue I've had is general loss of power or inability to shift out of low gear (which has only happened a handful of times, i.e., less than 5 times). For example, merging on a busy highway with a short merge lane and my car had very little power to merge in a small window. And once merged, the car wouldn't shift past 2nd gear, limiting my speed. The second example, I was stopped going up a hill and when I stepped on the gas, I had no power, then it seemed to have a little power but would not shift out of first gear. In both instances, I pulled over and turned the car off and back on and it was ok again. I listed a date below but this is an ongoing issue.