NHTSA Complaint #11479274 — 2010 HONDA CR-V

Air bag warning light had randomly come on/off 3-4 × for only a few hours since last airbag recall in 2018. Was so random and brief never gave it much thought. But it came on early July 2022 and stayed on. Took it in to Honda dealer Thurs July 14 for diagnostic check. Was told there was a defect in the passenger side/seat airbag and this was not a recall and would cost approx $900 to replace. Part on back order. Honda service rep stated that when the warning light is on none of the airbags are functional. I Did not order part on the 14th d/t considered buying another car which I quickly decided against. After picking up my car after hours on the 14th I notice the warning light is no longer on. After playing phone tag w/ dealer on Fri and Mon July 15,18 I drive to the dealership on 7-19 to order the part and to get answers on the warning light to no avail. I then call corporate Honda to make a claim asking to investigate this non wear and tear airbag defect. And after 2-3 weeks was told it is not a covered item. The rep also said that if the warning light was reset on the 14th it would come back on as soon as it detects the defect. Still Noone can determine whether or not I have any airbag protection. So I reach out here to request a safety investigation on this seemingly random NON WEAR / TEAR airbag defect. I feel there is a trend as there have already been 2 airbag recalls on my car. I feel this is a HUGE safety issue. Esp since I may or may not have full airbag protection on all the other airbags. The Honda dealer I originally took my car to has not returned any of my 3 calls I have made. (7-21,27,8-4) so I have made another appointment Aug 25 at another Honda dealer to run another diagnostic test to see if an airbag defect is detected; to decipher the light situation if I have airbag coverage or did the warning light bulb burn out? Please consider this a safety defect issue and assist me to get Honda to cover the cost.