NHTSA Complaint #11479049 — 2017 HYUNDAI SANTA FE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.