NHTSA Complaint #11479013 — 2017 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11479013
Vehicle	2017 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	August 9, 2022
Date Filed	August 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The driver side sliding door imakes a loud buzzing sound when the door locks. This occurs when the locks are manually activated (by door button or remote) and when the door locks are activated due to movement/speed. This is a potential safety issue as if the door fails to open in an event of an emergency, this could put life in danger. This is a family vehicle made for children that shouldn't have to take the risk of not being able to get out of a vehicle in a timely matter. I am uncomfortable and do not want to risk my children or other passengers with a door that would not open in an emergency due to one failed component. In doing research I see that this is an issue that have plagued many owners of Grand Caravans produced during the same time period. The door actuator inside of the door has failed. This should be recalled and fixed appropriately.

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