NHTSA Complaint #11478950 — 2021 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11478950
Vehicle	2021 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	August 12, 2022
Date Filed	August 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

My safety concern is with the 17 inch screen. Originally in the information about the car before it was purchased, said that the screen would tilt left or right to give the drive better a better view and access to the touch screen. I have talked to service about this and they have said they do not plan to retrofit our cars with the motors to make the screen move. This is now working on the same car that is one year newer. We were promised this and I believe this issue with the screen not moving is a serious concern. You cannot see the screen as well or touch it as well because it does not tilt towards the driver. Please investigate this problem, it is dangerous.

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