NHTSA Complaint #11478921 — 2013 BMW 528XI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11478921
Vehicle 2013 BMW 528XI
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The engine timing chain failed due to faulty plastic guide around the timing chain which gets brittle and brakes in the engine causing catastrophic engine failure. Our safety and the safety of others on the Parkway was put at HIGH RISK because the car goes into some safe mode and puts itself into PARK!! This three lane parkway has no shoulder to pull over on at all! So we were blocking the entire lane during rush hour traffic in NYC!! This problem was confirmed by the BMW dealership where the car is now, and they are fully aware of this issue with certain model BMWs produced between 2012 thru 2015. The vehicle was inspected by BMW Certified Mechanics at their service station. The warning light came on a min before the car shut itself down on this very DANGEROUS stretch of highway!!

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