NHTSA Complaint #11478794 — 2015 FORD ESCAPE

The engine in the car has a cracked engine block. It first showed up as engine issues and the the spark plug could not be removed. The engine was reviewed by an independent garage and then a Ford Dealership and was verified as a cracked engine block that was allowed coolant into the cylinders. The dealership has another escape in with the same problem. We have been told that the VIN number does not indicate this engine as an issue, but it is as the block is cracked. The independent shop told us that the issue is a manufacturing defect in the block due to a soft material used in creating the engine. Once the engine light came on we brought the car to the shop and it was diagnosed as an issue. The car sat at the Ford dealership for 3 months and we were told the engine was on backorder and corporate was giving us the run around that the engine kept get putting on backorder. We are very frustrated with Ford as they are not stepping up to the problem with a manufacturing defect.