NHTSA Complaint #11478734 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated that while shifting from the drive position to reverse the transmission malfunctioned and became stuck in the neutral position. The local mechanic examined the vehicle and diagnosed that the transmission shift cable bushing had failed. The mechanic provided a temporary fix for the failure by reattaching the bushing. The local dealer and manufacturer were notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number 22V413000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,000.