NHTSA Complaint #11478718 — 2019 ACURA ILX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11478718
Vehicle 2019 ACURA ILX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My passenger and I were stopped in a gas line, and had just moved my car from park to drive. I tapped on my gas pedal to inch the car forward as the car in front of me was now about 3 car lengths ahead of me. As I lifted my foot off the pedal and the car began to roll, it picked up speed and started to accelerate, despite my foot being off the gas pedal. Upon attempting to brake multiple times, the brakes would not engage.  The car was launched forward approximately one (1) car length. The car started to tick and the auto brakes kicked in. Only then did my brakes reengage. During this time, none of the warning lights came on aside from my empty fuel light; however it came on since I only had 30 miles of range left. Had the car not detected another car in front of me, I fear worse could have happened. I took my car to the Acura Service Center. Upon inspection of the car, Acura’s service center did not find any issues with the computer system or the car. They also could not replicate the issue, and they sent me home with the car. This is not the first time that this has happened.  Approximately a year prior this incident, I was rolling to a stop when the brakes would not engage. After a few attempts, the brakes did reengage. Auto brakes did not kick in.  During this incident, I did not take the car to the shop, assuming that this was human error. However, after the car launched about 10 feet forward on its own, I fear that this will happen again.  Since the car does not detect people, I worry that this will occur again and could potentially cause a more fatal outcome.  Not only do I fear for my safety, but I fear for the safety of pedestrians and other drivers around me, as the unpredictability in this problem leaves me feeling uncomfortable to drive the car. 

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