NHTSA Complaint #11478546 — 2019 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11478546
Vehicle 2019 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

I recently bought this vehicle (used) with ~1900 miles. After 1.5 months of owning the vehicle, I suddenly had several warning lights as well as systems disabled within the vehicle. The first time this occurred I was about 2 hours into a drive, and suddenly my eyesight disabled, check engine light came on, cruise control disabled, lane departure disabled, collision warning and automatic braking disabled. After pulling over to inspect, I also realized my trunk would no longer open. I took it to a dealership who said it was due to low battery voltage—despite there being no spectacular incidents to drain the battery since I purchased the vehicle. They recharged the battery and the problem was temporarily fixed. However, once I retrieved my vehicle from the dealership the check engine light and disabled features were still prevalent. I once again had them recharge the battery—despite there again being no events causing the battery to drain—to which the problem was solved. Again, about an hour into my drive back home, the check engine light and features suddenly disabled. This is detrimental to my safety as a driver—as every safety feature suddenly disables without warning during my drive.

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