NHTSA Complaint #11478409 — 2018 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11478409
Vehicle	2018 TOYOTA HIGHLANDER
Component	ENGINE
Date of Incident	August 9, 2022
Date Filed	August 9, 2022
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2018 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power after coming to a full stop at a traffic light. The vehicle was taken to an independent mechanic and the dealer; however, the mechanic and the dealer were unable to duplicate the failure. The contact related the failure to a faulty Auto Start/Stop feature. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

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