NHTSA Complaint #11478338 — 2018 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11478338
Vehicle	2018 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2021
Date Filed	August 9, 2022
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, the "Transmission Failure, Service Immediately" message appeared on the instrument panel. The contact had the vehicle towed to the dealer where she was informed that the electrical wiring was soy based, which attracted rodents to chew on the wires. The contact stated prior to the failure, the oxygen sensor warning light had appeared on the instrument panel and was serviced by the dealer. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 15,000.

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