NHTSA Complaint #11477911 — 2019 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11477911
Vehicle 2019 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I was driving to work on the morning of July 14, 2022. I was in a work zone with cones on both sides of me my vehicle lost compression as I was compressing the accelerator I started hearing a low rapping or knocking sound, This knocking increased and repetition rather quickly and my car would not accelerate as it had been. I exited the This knocking increased and repetition rather quickly and my car would not accelerate as it had been. I exited the Work zone area, near where my work is and as soon as I turned off my brake pedal would barely compress I literally had to put all of my body white on the brake pedal to get my vehicle to slow down I had smoke coming out of my engine compartment and lost all auxiliary power to the vehicle. I was able to Let the smoke out and see if the engine was actually on fire. It was not. I had no idea what was going on or why my pretty new vehicle Was doing this. I had it towed to a body shop who did a full diagnostic of the engine, and they came out with a report saying there was internal mechanical problems and that all of the engine oil had dissipated at a rapid rate.

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