NHTSA Complaint #11477765 — 2007 BMW 328XI

There is a Manufacturer Recall - NHTSA Recall Number22V119 this affects the PCV VALVE HEATER, which may not have been produced to specifications which could lead to a short circuit. I was advised a remedy was available to fix this defect, brought my car to the BMW dealership of Greenwich/Mamaroneck service department located at 110 Midland Avenue, Port Chester, on 8/4/2022 at 9:45 a.m. I was told this would be completed that same day. I was not given a loaner and have no other means of transportation, but to date, a full day plus later, my car has not been returned nor repaired and I have received no return phone calls from my assigned service person, Reinaldo Cruz regarding its status. i have emailed and called him both without success.