NHTSA Complaint #11477741 — 2020 SUBARU FORESTER

The contact owns a 2020 Subaru Forester. The contact stated as she pulled into a parking space, the vehicle inadvertently accelerated forward causing the vehicle to drive into the bank building. The contact stated she depressed the brake pedal, but the vehicle would not stop. The air bags did not deploy. One of the employees suffered minor injuries and a police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed. The dealer was contacted, and they stated that the vehicle did not have any recalls. The manufacturer was not contacted. The failure mileage was 29,000.