NHTSA Complaint #11477449 — 2017 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11477449
Vehicle	2017 TESLA MODEL X
Component	SUSPENSION
Date of Incident	August 3, 2022
Date Filed	August 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Under heat and stress, we noticed the front of the car would make cracking and creaking noises. We took the car in and they informed us that the rear linkages of the left and right front suspension and the upper linkages of the left and right rear suspension were worn down significantly due to the weight of the overall car. Our entire suspension needed to be replaced due to significant cracking and stress fractures. Had we hit a speedbump too hard or a pothole, the suspension would have collapsed on us. We're lucky that we brought it in but we can't be the only ones with this issue. We've never towed anything in the car and primarily drive on the freeway with no more than 2 people ever in the car. I know China has recalled the Model X for this reason. Why have we not?

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