NHTSA Complaint #11477439 — 2016 KIA SOUL STEERING

Complaint Details

ODI Number	11477439
Vehicle	2016 KIA SOUL
Component	STEERING
Date of Incident	May 10, 2022
Date Filed	August 3, 2022
Mileage	81,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed and making a turn, she heard a creaking sound coming from the steering wheel. The vehicle was taken to the dealer and the mechanic stated that no failure was found. The vehicle was then taken to an independent mechanic who stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 17V608000 (Steering). The vehicle was not repaired. The dealer and the manufacturer were contacted and confirmed that the VIN was not included in the recall. The failure mileage was 81,900.

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